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Service Desk
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Start a remote support session
Log a Call
Request a Service
How We Will Deal With Your Call
Feedback Form
Resources
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SIMS Resources
FMS Resources
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  • Technical - General
  • Technical Newsfeed
  • SIMS and ONEDRIVE - a statement from ESS
  • Roadmap
  • Workstation Guidance
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  • Advice on SOLUS 2
  • Advice on SOLUS 3
  • Advice on system optimisation
  • advice on an SQL Maintenance Plan
  • installing Nova as a Satellite (Spring 2025)
  • Reallocate UPN tool
  • Limits of Support
  • Server Migration Service
  • Remote Backup Service
  • Remote Upgrade Service
  • Removing SIMS software

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SIMS 7 Summer Upgrade
Problem importing MTC results
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Arbor Key Stage 2025
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How Do I Import Basedata?
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How to Manually Enter Results using Exams Organiser Marksheets
How do I import results files?
Troubleshooting Import Errors
Error message: Import files are not present for the selected board and season
Error Message: Invalid Series Code in File
Error Message: UCI No in the result file does not match with that of candidate
Where do I enter Key Stage 2 Information?
Results are missing
Entering non-EDI results
How is the PI Cohort Calculated?
How are first entry rules applied?
How to link awards to courses
Automation Error when accessing Exams Organiser
QANS not appearing in Non EDI, Manual Entry and Course Manager Screen
Withdrawn Students
SIMS Next Generation
Introduction
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SIMS End of Year
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