Service Desk
Home Page
Start a remote support session
Log a Call
Request a Service
How We Will Deal With Your Call
Feedback Form
Resources
Home Page
SIMS Resources
FMS Resources
School Census
Assessment in SIMS
SIMS Parent App Resources
GDPR Resources
Technical Resources
Log a Call
Service Desk
Home Page
Start a remote support session
Log a Call
Request a Service
How We Will Deal With Your Call
Feedback Form
Resources
Home Page
SIMS Resources
FMS Resources
School Census
Assessment in SIMS
SIMS Parent App Resources
GDPR Resources
Technical Resources
Log a Call
Technical - General
Technical Newsfeed
SIMS and ONEDRIVE - a statement from ESS
Roadmap
Workstation Guidance
Roadmaps & Hardware Requirements
Advice on SOLUS 2
Advice on SOLUS 3
Advice on system optimisation
advice on an SQL Maintenance Plan
installing Nova as a Satellite (Spring 2025)
Reallocate UPN tool
Limits of Support
Server Migration Service
Remote Backup Service
Remote Upgrade Service
Removing SIMS software
Please see here for guidance on removing SIMS software