Webinars —

Service Desk

Start a remote support session

Request a Service

How We Will Deal With Your Call

Resources

Assessment in SIMS

SIMS Parent App Resources

Technical Resources

Service Desk

Start a remote support session

Request a Service

How We Will Deal With Your Call

Resources

Assessment in SIMS

SIMS Parent App Resources

Technical Resources

SIMS Next Generation
Onboarding - Initial User / Administrator
onboarding - other users
Webinars
Resources
SIMS Next Generation Roadmap

On 17th March we delivered a webinar with ParentPay colleagues to learn more about SIMS Next Generation

Open Powerpoint

DATA EXCHANGE

SIMS Services Manager not running

Issues Accessing Packages

Unable to open the configuration for SSM packages

Errors connecting to the database

Advice on Network Configuration

SIMS Next Generation

Onboarding - Initial User / Administrator

onboarding - other users

SIMS Next Generation Roadmap

Exams 2026

Remote Support Sessions

New Seating Plan Report

Really Useful Documentation

SIMS Release and Patches

How Do I Import Basedata?

How do I Refresh Basedata?

How to Manually Enter Results using Exams Organiser Marksheets

How do I import results files?

Troubleshooting Import Errors

Error message: Import files are not present for the selected board and season

Error Message: Invalid Series Code in File

Error Message: UCI No in the result file does not match with that of candidate

Where do I enter Key Stage 2 Information?

Results are missing

Entering non-EDI results

How is the PI Cohort Calculated?

How are first entry rules applied?

How to link awards to courses

Automation Error when accessing Exams Organiser

QANS not appearing in Non EDI, Manual Entry and Course Manager Screen

OSMIS Education Limited, 8 Hope Fold Avenue, Manchester, England, M46 0BN, United Kingdom0161 883 1290support@osmis.co.uk

support@osmis.co.uk - 0161 883 1290